Katrien is a generalist interim manager with broad experience in operations, (after) sales, HR and change management. As an organizational coach she coaches individuals, teams and entire organizations in a holistic way. This leads concretely towards balanced and sustainable results for all parties by helping to create insight in each other's needs. On a personal level, Katrien guides people to improve their self confidence and personal effectiveness.Katrien’s expertise includes: service management, change & project management, empowering & connecting people, business process improvement, interim and strategic management.
“Empowering people to get the best out of themselves is what really drives me.
Clear targets, effectively coaching teams to success and being able to read group dynamics helps me to realize my results and surpass my client’s expectations.
I especially like working in complex situations which have no immediately obvious solution.
I have worked in many different service industries, including but not limited to: insurance, HR-services and contact centers.”