About this course

This classroom course is also available as an online interactive masterclass on managing change.

This three-day masterclass blends theory with hands on pragmatism via highly interactive assignments and workshops.

Based upon ‘The Change Manager’s Handbook’ by Harley Lovegrove, the course delivers proven, practical, ready to implement solutions for managing change in all kinds of organisations, both large and small.

On the third day of the course we will show you how you can motivate others to adopt the knowledge and experience you have gained. Using the techniques gathered in the previous days, we will now apply them to bringing the change you want to see into your organisation.

This course will be highly interactive, mixing theory with hands on, real-life examples.

After this workshop you will be able to:

  • Develop a change brand

  • Anticipate the needs and reactions of your stakeholders

  • Formulate a change strategy

  • Build a high level approach plan

  • Build a detailed change management plan

  • Develop a communication strategy

  • Build a communication plan

  • Know how to use effective communication templates

  • Anticipate resistance

  • Build a stakeholder benefits analysis

  • Design and prioritise a risk management plan

  • Design and manage an Organisational Readiness strategy

  • Populate and manage progress reporting tools

  • Have fun in even the most challenging projects!

Discover what our participants say about this Change Management training

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€1.800 + VAT for the three days

Early-bird discount of €300

Subsidy for 30% of the training cost provided by kmo-portefeuille.be

Officenter Leuven Grauwmeer 1 – 3001 Leuven

The training is given in English

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Course Details

The course exists out of 16 modules

Day 1 and 2: The Basics of Managing Change

  • Introduction

    • What is Change Management precisely?
    • Why do we need Change Management?
    • The scope of Change Management
    • The difference between Change Management and Project Management
  • The Science behind Change Management

  • Why do people resist?

  • Building a Change Management Strategy

    • Hard & fast (directive)
    • Soft & slow (collaborative)
  • Strategy versus tactics

    • Stakeholder Management
  • Identifying the full stakeholder community

    • Understanding the power of benefits
    • Building a change network
  • Organizational Readiness

    • What is ‘OR’?
    • Getting everyone aligned
    • Building the criteria
    • Doing it in practice – do’s and don’ts
  • Building a communication Strategy

    • Objectives & principles
    • Key messaging by phase
    • The ‘Mood Matrix’
  • Change Management & Communication Planning

    • How? What tools? Who? When?
  • Making it happen: The what, how, why, who & when of Change Management

  • Leadership Engagement & Team Effectiveness

    • The perfect kick-off
    • Team motivation
    • Team Rules
    • Keeping it fun
    • The power of evaluations & lessons learned
  • What if they don’t like it?

  • How will I get them to listen to me?

  • What should I do first?

  • What resources do I have at my disposal?

  • Let’s make it happen!

Day 3: Implementing Change

  • What if they don’t like it?

  • How will I get them to listen to me?

  • What should I do first?

  • What resources do I have at my disposal?

  • Let’s make it happen!

Who is this training for?

This course is intended for a wide audience from senior management, employees, professional project managers & change managers, and to all other profiles that will have to contribute, in one way or another, to projects that result in significant end user change. From projects that determine new ways of working to ones that transition an entire organization to a new and very different culture.

A minimum of 5 years’ professional experience is recommended to fully appreciate, and respond to, the level of interaction that is required within the group.

It is anticipated that you will have either some hands on experience of projects and/or project management and planning, or at least a good understanding of the topic.

The course will be given in English and requires some preliminary reading and preparation.

When and where

This course will be held at Officenter Leuven Grauwmeer 1 – 3001 Leuven.

The training starts promptly at 9:00 , doors open for a light breakfast at 8:00.

The training is given in English.


The cost for the training is €1.800 +VAT for the three days. There is an early-bird discount of €300 if your subscription is paid 30 days in advance of the training date.

The price for the training includes the course fees, a copy of ‘Transition’ and ‘The Change Manager’s Handbook’, a student license version of the suite of more than 40 tools and templates that go with the book and course, an optional exam and all meals and refreshments.


The Bayard Partnership cvba is recognised as an independent training establishment by the Flemish government and therefore subsidies up to 30% are available for people attending on behalf of businesses whose registered addresses are within Flanders using the ‘KMO Portefeuille’ quoting our registration number DV.O220010. Go to: www.kmo-portefeuille.be

For independent professionals with an sprl or bvba registered in Brussels, up to 50% of your costs may be deductible for more information go to: http://werk-economie-emploi.brussels/nl_BE/.

Contact us for more details on subsidies!

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What our participants say about the course:

The Tutor

Harley Lovegrove
Harley LovegroveManaging Partner Belgium
The course is given by Harley Lovegrove, author of Making a Difference, Inspirational Leadership, Transition, and The Change Manager’s Handbook. Harley is a renowned entrepreneur, project manager, change manager and interim manager.
This course is a must for anyone that is serious about cultural change management. It’s a perfect mix of theory and exercises. Harley teaches a pragmatic approach to change management, along with simple but effective tools and based on real-life experiences. Harley has a very enjoyable presentation: energetic, challenging, inspiring and with a fantastic sense of humour. He is demanding towards course participants but gives a lot back in return!
Christian Tijsmans, Management Consultant

I joined the course to see how, and if, I could extend my project management knowledge into the role of change management. It was extremely informative and run in a very dynamic way, using real life examples and most of all, emphasizing collaboration among participants. I linked with other great professionals on the course and I am now able to use much of what I learnt at my place of work.

Luigi Belli , Managing Partner, Centurical

I came to the course looking for some in-depth techniques to manage change within my organisation and better understand the interaction between the role of PM and the role of CM. The trainers and content did not disappoint, I left not only with a clear understanding of what Change Management is but also with the feeling that I could put what I learnt into practice within my own organisation

Annamaria De Sio, PMP. Project manager for GSK, Belgium
PMI approved Project Management courses

Our Project Management courses are a great way to earn education PDUs. All Bayard Academy trainings on Project Management and Change Management topics are approved by PMI to earn professional development units (PDUs). Register for one of our Project Management trainings to meet education requirements needed by PMI credential holders.

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