Mind the Gap!

//Mind the Gap!

Mind the Gap!

Anyone who is familiar with London’s underground railways system will know the warning ‘mind the gap’. It alerts travelers of the space between the platform and the train. However, I find it a very useful tool for the warning of gaps in both communication and expectation management.

To handle communication first. Experience has taught me that most of us spend a great proportion of our lives trying to make ourselves clear.  It’s as if we say one thing but our recipients hear something very different.  ‘Mind the Gap’ can be a useful reminder to prompt us to ask the right questions to be sure we are correctly understood.

But ‘Mind the Gap’ works equally well to warn us of the gap between what we hoped to achieve and where we find ourselves.  Disillusion, as it is commonly referred to, is often the result of poor expectation management and its de-motivational consequences can absorb enormous amounts of energy to overcome.

The writer Zoe Heller uses ‘Mind the Gap’ in her book ‘Notes on a scandal’ (also a very fine film by the way).  In her case the character ‘Sheba’ (in the film played brilliantly by Kate Blanchett) tells us that her father reminder her to ‘mind the gap’ between her dreams and her reality.

So, I think that, the things that we should look out for in life are not necessarily the deep philosophical issues, over which we often have little self-control, but the small day to day stuff like not being understood or not managing the expectations of others.

Hoping I touched a shared thought?

Have a good week,


2016-11-17T08:24:16+00:002 Comments

About the Author:

Harley is a dynamic 'we can do this' kind of person with a successful track record of working for a wide variety of companies in all kinds of sectors. From very small family run businesses right through to giant multi-nationals. Over the last thirty five years Harley has built a reputation for inspiring those around him to rout out and tackle the core problems facing their organizations. Armed with a wide range of pragmatic tools that he has developed over the years, Harley is able to help his clients bring about long-term, sustainable solutions, while having fun at the same time. Harley is a motivational 'people person' who is nonetheless tough on efficiency and delivery. Apart from being well known for his highly entertaining and motivational speeches, Harley is also a blogger and author of four books; 'The Change Manager's Handbook', 'Transition', 'Inspirational Leadership’ and ‘Making a Difference’. https://www.youtube.com/watch?v=WvaATmb9_zg

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