“You’re not listening”

//“You’re not listening”

“You’re not listening”

Last week I went to see my publisher to tell them about my next book. However they were not happy with what they heard and instead of understanding that it was going to be very different from ‘Making a Difference’ and indeed most of their other titles, they kept trying to impress on me what they wanted, what I should do and what sells best.

At a certain point, when my patience had run out and my temper was on the point of breaking, I said very bluntly “You’re not listening!” Silence filled the room. After a short pause I tried again, this time more calmly and in much more detail. I told them about my approach, my vision my long term objectives and eventually it began to sink in.

Slowly, ever so slowly the review panel came around to the point of understanding what I wanted to achieve and why. However, it was only later in the evening that I started thinking about what they had been saying, before I interrupted them, and what it might mean on the potential sales of the new book.

I had not gone to my publisher to listen to their views, I had only the intention of telling them my plans in the naive expectancy that they would say “great, how soon can we have the manuscript?” The result of the heated debate could have so easily been a disaster. Luckily for everyone we all kept our cool and remained polite and continued to work at finding a creative solution.

Listening is not passive, it is engaging.
Listening is allowing your mind and soul to empathize with the person that is speaking. 
Listening is not about agreement or disagreement, it is not about what you think or believe in – that is a lecture.  
Listening is about understanding where the message is coming from and the circumstances that surround it.
In everything we do, perhaps listening is the hardest of them all?

Have a good week,


2016-11-17T08:25:25+00:000 Comments

About the Author:

Harley is a dynamic 'we can do this' kind of person with a successful track record of working for a wide variety of companies in all kinds of sectors. From very small family run businesses right through to giant multi-nationals. Over the last thirty five years Harley has built a reputation for inspiring those around him to rout out and tackle the core problems facing their organizations. Armed with a wide range of pragmatic tools that he has developed over the years, Harley is able to help his clients bring about long-term, sustainable solutions, while having fun at the same time. Harley is a motivational 'people person' who is nonetheless tough on efficiency and delivery. Apart from being well known for his highly entertaining and motivational speeches, Harley is also a blogger and author of four books; 'The Change Manager's Handbook', 'Transition', 'Inspirational Leadership’ and ‘Making a Difference’. https://www.youtube.com/watch?v=WvaATmb9_zg

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