The Missing Chapter

//The Missing Chapter

The Missing Chapter

If you have read my book ‘Making a Difference’ you will know about my nine step approach to complex business problem solving. You will also know that I cover ‘soft' issues such as managing people, personal development, and decision making. In a meeting last week with a senior manager of the University of Antwerp Management School I was introduced to an absolutely fascinating book by Adam Kahane called ‘Solving Tough Problems’. If I am not being too egotistical, this book could be considered the missing chapter of my book.

Adam Kahane has worked on some of the toughest problems in the world; from mediating South Africa’s transition away from apartheid, to Colombia during the civil war, the collapse of Argentina, The Basque Country, Northern Ireland and much more. The techniques that Adam suggests are very radical to many, require serious reflection and careful thought as to how they can be brought effectively into the work place.

Being a Quaker, I am familiar with some of Adam’s techniques and I even use them in my daily business life. In my book, in the section on decision making, you will find parallels to Adam’s work but Adam’s experience takes us to a whole new level of conflict. He has written the book that I would like to have written – I recommend it to everyone, it is not long, it is easy to read and is cheaper than mine ;-)!

Solving Tough Problems is written by Adam Kahane and is published by Berrett-Koehler Publishers Inc.

2016-11-17T08:25:43+00:000 Comments

About the Author:

Harley is a dynamic 'we can do this' kind of person with a successful track record of working for a wide variety of companies in all kinds of sectors. From very small family run businesses right through to giant multi-nationals. Over the last thirty five years Harley has built a reputation for inspiring those around him to rout out and tackle the core problems facing their organizations. Armed with a wide range of pragmatic tools that he has developed over the years, Harley is able to help his clients bring about long-term, sustainable solutions, while having fun at the same time. Harley is a motivational 'people person' who is nonetheless tough on efficiency and delivery. Apart from being well known for his highly entertaining and motivational speeches, Harley is also a blogger and author of four books; 'The Change Manager's Handbook', 'Transition', 'Inspirational Leadership’ and ‘Making a Difference’.

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